Privacy Policy

Introduction

At 4D Candles your privacy matters. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you interact with our website, purchase our products, or engage with our digital experiences. By using our site, you consent to the practices described below.

Information We Collect

We may collect the following types of data:

Personal information such as your name, email address, phone number, and shipping details when you place an order or sign up for updates.
Payment information, which is securely processed through our third-party payment providers; 4D Candles never stores your full payment details.
Usage information such as your IP address, browser type, and browsing activity, collected through cookies or analytics tools to help us improve site performance and experience.

How We Use Your Information

We use the information collected to:

Process and fulfill your orders, including shipment and notifications.
Communicate with you regarding purchases, updates, or special releases.
Improve our website, services, and customer support.
Comply with legal obligations and fraud-prevention measures.

Sharing Your Information

We do not sell or rent your personal information. We may share limited data only with:

Service providers (such as payment processors, shipping carriers, or email platforms) strictly for the purpose of fulfilling orders and communications.
Legal authorities, if required to comply with applicable laws, regulations, or lawful requests.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to personalize your experience and analyze traffic patterns. You can disable cookies through your browser settings, but some features may not function properly if you do.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we continually improve our systems to maintain a high standard of security.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request or ask a privacy-related question, contact support@4dcandles.com.

Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

Policy Updates

We may revise this Privacy Policy periodically. The latest version will always be posted on this page, with the “Last Updated” date at the top. Continued use of the site after any changes indicates your acceptance of those updates.

Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please reach out to:
4D Candles. support@4dcandles.com